Refund Policies

REFUND POLICY

Environment Incubation Centre | Dhruvansh
Refund Policy for Environment Incubation Centre | Dhruvansh
We are proud that all our shipments go through 2 levels of packaging and 3 levels of inspection before dispatch. The likelihood of damage is very small. However, in case there is any damage.
1. Environment Incubation Centre | Dhruvansh. store offers a replacement guarantee for all products ordered online. Products will be replaced only in case of a manufacturing defect or damage due to transportation. Also same for Missing items.
2. You'll have to submit a box opening Video or Images to madhulika.choudhary@gmail.com (within 24 Hrs of delivery time) - If you are eligible for a replacement, you may notify us within 2 days from the date of delivery and ship the product back to us for a free replacement.
3. Processing Orders: Our business hours are 10 am to 6 pm Indian Standard Time (IST), Monday to Saturday. If you need to contact us outside our business hours, please email our customer service department at madhulika.choudhary@gmail.com and we will respond as soon as possible.

word from CEO

I and my partners launched Dhruvansh in November 2014 in order to bring forth a new vision among communities for environment.My organization is trying to inculcate “My Earth, My Responsibility” among students and ensuring importance of Biodiversity among people with various awareness programs.

Madhulika Choudhary

Dhruvansh NGO

The Best time to plant tree is now